Feel the creative energy

Help & Updates

3D Embroidery System FAQ Search Wizard
See our Frequently Asked Question pages for help and guidance on using the creative Software and this web site

Now a Whole New way to Answer Your FAQs!
The Pfaff Software Support team is working to add Webex Recordings to help you out with some frequently asked questions. Check out our first lesson.

Go to http://pfaff.webex. com
Go to Event Center by either clicking on the Event Center tab or Go To Services and Selecting Event Center
On right side of screen is a link called "View Events by Program"
A new List of Events by Program Window opens. The first program is "Software Support Help Files". Click this link.
Select the Help file you wish. All Pfaff Software Support Help File Recordings will be in this program listing.
Right now there is only one.

Alternatively, this USB cable installation file can be found if you just click here.

3D Embroidery System FAQ search wizard

VIP Embroidery System and Archive FAQ Search Wizard
See our Frequently Asked Question pages for help and guidance on using the creative Software and this web site

VIP Embroidery System and Archive FAQ Search Wizard

Software Support Request
If you cannot find the solution in the FAQ pages then you can send an e-mail query to our technical support department

Software Support Request

3D Embroidery System Updates
Download the latest updates for your creative 3D Software

3D Embroidery System Updates

VIP Embroidery System Updates
Download the updates available for the VIP System.

VIP Embroidery System Updates

If you purchased your Pfaff creative Suite after August 1, 2003, you will be entitled to a free upgrade to the Pfaff creative 3D Suite; check your details in the VSM Software Product Registration Database.